This article explains how to set the email address and cell phone eX uses to reach you, including for sign-in security codes, and which notifications you get.
On a computer: click your name (top right), then Communication Preferences
On a phone: tap More, then Account, then Communication Preferences
Your Email Address and Cell Phone
The email address and cell phone on this page are where eX sends your sign-in security codes.
- To change your email, click Change Email Address. See Changing Your Password or Email.
- To add or change your cell phone, or turn on text messages, click Change Cell Phone / Enable Text Messages.
- To have eX contact you by text first, click Make this My Default Communication Type.
Notifications - Communication Types
The Communication Types table lists what eX can send you and where it goes (My Default, My Email or My Cell Phone):
- Electronic Tax Form Available: when a tax form such as your W2 is ready
- eX System Notification: messages about your eX account
- New Payroll Check Notification: when a new paycheck is ready
For New Payroll Check Notification, choose Send To Me or Do Not Send To Me. The other notifications are always sent.
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The screenshots shown in this article may differ slightly from your organization's configuration.