This article explains how to change your EmployeeXperience® (eX) password or the email address on your account while you're signed in. If you can't sign in, use Forgot your Password?, or see Signing In, Two-Factor Codes and Forgotten Passwords.
Change Your Password - Use Change Password
On a computer: click your name (top right), then Change Password
On a phone: tap More, then Account, then Change Password
- Enter your Current Password.
- Enter a New Password and type it again in Confirmation Password. The strength meter shows how strong it is.
- Click Save.
Your new password must have:
- at least 12 characters
- at least 1 letter and 1 number
- at least 1 lower-case and 1 upper-case letter
- at least 1 special character, such as ! or #
Change Your Email Address - Use Change Email Address
On a computer: click your name (top right), then Communication Preferences
On a phone: tap More, then Account, then Communication Preferences
- Click Change Email Address.
- Enter your Current Password.
- Enter the New Email Address and type it again in Confirmation Email Address.
- Click Save.
This is the address eX uses for password resets and security codes, so use one you can always open.
Pro-Tip: If your browser fills in a saved password or email by itself, check the fields before you save.